Tuesday, June 24, 2014

Prior Cleaning Fees?

Having been an owner, manager, and housekeeper of two cabins in the Beavers Bend area of southeastern Oklahoma for over five years, very few guests have disappointed us after their departure. By disappointed, I am referring to the manner in which a cabin is treated and left after a stay. Of course, we understand guests are visiting the area to have a good time and cleaning or having to worry about task after task takes away from the freedom a vacation is designed for. So, we have a basic set of rules that pertain to the tidiness a cabin should be left in. They are posted online, as well as in each cabin and each email confirmation. Many guests go above and beyond their "responsibilities", which makes us feel great. When the cabins are left better than we expect, we take it as a thank you from the guests and make notes for the future.

One topic that has been brought up quite often over the past month or so, deals with cleaning fees. Several emails and phone calls have inquired if we charge cleaning fees. Prior to the last few weeks, we had never received any direct questions about cleaning fees. Our policy page clearly states there will be additional cleaning fees if certain policies are broken, but none other than that. It turns out several management companies in the area have recently started charging their guests a mandatory cleaning fee prior to their check-in date. These range from $45 - $65 nightly. We wanted to make it known to all potential guests we do not charge you a cleaning fee, unless you violate the policies/rules that were agreed upon at the time of the reservation. We believe we have had great success with our past guests by trusting them to honor the policies. In turn, based on the thousands of journal entries and emails, they appreciated the affordable, clean, and well maintained properties. So, we will never charge any guests a cleaning fee prior to their arrival. Innocent until proven guilty is how we see it.  But rest assured, our cabins have been and always will be cleaned and sanitized. It's just not something the guests will be out-of-pocket for.

Monday, June 2, 2014

Room for all

Finding a well maintained, clean, and comfortable cabin can be a task in itself. What about that same cabin with a private, natural Beavers Bend setting? The Beavers Bend Hideaway private 40 and 20 acres tracts are home to six three queen bedroom cabins. The 40 acres is dedicated to five of the three queen bedroom cabins. The acreage has several ponds. One of those is stocked and considered a catch and release only. Around this fishing pond set three of the cabins. They are Water's Edge, Tranquility, and Redbud Retreat. They are approximately 45 yards apart from one another. About 200 yards from this pond is where the Bear's Den cabin is located. Then separated by a small pond, about 60 yards away, is the last of the three bedroom cabins. This cabin is called Shaui Chukka. Only guests of the cabins have use of the forty acres and the fishing pond. The property has a paved blacktop road that is perfect for a stroll or bike ride. Outdoor activities with ample space can be enjoyed throughout the acreage.
The other private 20 acres are reserved for the Seclusion cabin. It is also a three bedroom cabin. However, it has two king sized and one queen sized bed. All of the cabins sleep a maximum of eight guests, children included. From this property, you have panoramic views of the natural woods as far as the eye can see. You will see no other cabins, roads, buildings, or anything from Seclusion. It is as secluded as you can get in the Beavers Bend area.
These cabins are currently being managed by Beavers Bend Log Cabins, and can be referred to by cabin name or as Beavers Bend Hideaway when inquiring.

Sunday, June 1, 2014

Garden Growth

A few years from it's inception and our first garden has matured into a well behaved recycling machine. It never sleeps, not even when smothered in blankets and plastic during one of those so called "polar vortexes" It's life and ours have now become beneficially symbiotic. When the rain doesn't come, we keep her satisfied with freshly pumped water from the river beneath that flows through the village. In turn, colors and taste are rewarded with nutritional benefits that keep us living.