One topic that has been brought up quite often over the past month or so, deals with cleaning fees. Several emails and phone calls have inquired if we charge cleaning fees. Prior to the last few weeks, we had never received any direct questions about cleaning fees. Our policy page clearly states there will be additional cleaning fees if certain policies are broken, but none other than that. It turns out several management companies in the area have recently started charging their guests a mandatory cleaning fee prior to their check-in date. These range from $45 - $65 nightly. We wanted to make it known to all potential guests we do not charge you a cleaning fee, unless you violate the policies/rules that were agreed upon at the time of the reservation. We believe we have had great success with our past guests by trusting them to honor the policies. In turn, based on the thousands of journal entries and emails, they appreciated the affordable, clean, and well maintained properties. So, we will never charge any guests a cleaning fee prior to their arrival. Innocent until proven guilty is how we see it. But rest assured, our cabins have been and always will be cleaned and sanitized. It's just not something the guests will be out-of-pocket for.
We offer secluded broken bow cabins minutes from Broken Bow Lake and Beavers Bend State Park, Oklahoma. You will find a special touch to our cabins, as we own, manage, and personally clean them. A private stocked fishing pond and mountain top views are some of the great features of our rentals.
Contact us: (580)494-6241 cell:(580)208-0069
BeaversBendLogCabins.com
Tuesday, June 24, 2014
Prior Cleaning Fees?
One topic that has been brought up quite often over the past month or so, deals with cleaning fees. Several emails and phone calls have inquired if we charge cleaning fees. Prior to the last few weeks, we had never received any direct questions about cleaning fees. Our policy page clearly states there will be additional cleaning fees if certain policies are broken, but none other than that. It turns out several management companies in the area have recently started charging their guests a mandatory cleaning fee prior to their check-in date. These range from $45 - $65 nightly. We wanted to make it known to all potential guests we do not charge you a cleaning fee, unless you violate the policies/rules that were agreed upon at the time of the reservation. We believe we have had great success with our past guests by trusting them to honor the policies. In turn, based on the thousands of journal entries and emails, they appreciated the affordable, clean, and well maintained properties. So, we will never charge any guests a cleaning fee prior to their arrival. Innocent until proven guilty is how we see it. But rest assured, our cabins have been and always will be cleaned and sanitized. It's just not something the guests will be out-of-pocket for.
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